Changelog
Follow up on the latest improvements and updates.
RSS
new
Site Analytics
Introducing Traffic Source Analytics
See where your visitors come from at a glance - compare Paid vs Organic, track trends over time, and drill into specific days or channels.
🔍 What’s Inside
- Channel Breakdown (Stacked Bars): Visualize daily traffic by Organic Search, Paid Search, Direct, Referral, Other.
- Hover Tooltips: Get exact counts on hover (e.g., Paid Search: 233,390 on Jan 27).
- Date Drilldown:Click any day to filter the dashboard to that date.
- Consistent Color System: Clear, accessible colors across all channels for fast scanning.
⚙️ How to Use
- Go to Analytics → Traffic Source Analytics.
- Pick your date range.
- Hover bars to see per-channel counts.
- Click a bar to drill into that day.
- Use channel filters to focus on Paid, Organic, Direct, Referral, or Other.
📈 Why This Feature Matters
- Attribute performance: Understand which channels drive results to optimize spend.
- Spot trends fast: Daily view surfaces growth, drops, and seasonality.
- Align teams: Shared, clean visuals for marketers and owners to make decisions together.


new
Site Analytics
Introducing Geographic Analytics (State & City Drilldown)
Go beyond country-level data! Now you can drill down into states and cities to see exactly where your traffic comes from.
🔍 What’s Inside
- Geographic Dropdown: Switch between Country, State, and City views with a single dropdown.
- Ranked Lists: View your top regions with traffic counts alongside the map.
- Dynamic Heatmap: Interactive shading highlights high-traffic areas at any level.
- Hover Tooltips: Hover over a state or city to see visitor counts instantly.
- Total Visitor Count: Always visible and updates automatically as you change levels.
- Dynamic Refresh: Map and list update in real-time when switching between country, state, or city.
⚙️ How to Use
- Go to Analytics → Geographic Analytics.
- Use the dropdown above the map to switch between Country, State, and City.
- Hover on regions to view detailed visitor counts.
- Check the ranked list for top-performing states or cities.
- Apply insights to refine local and regional campaigns.
📈 Why This Feature Matters
- Local Businesses: Identify top cities and focus efforts where demand is strongest.
- Business Managers: Compare states and regions to tailor campaigns and allocate resources effectively.
- Smarter Strategy: Pinpoint high-interest areas and double down on regional growth opportunities.



new
Wordpress Hosting
Disk Space Add-On for WordPress Hosting
🔔 What’s New?
We’re excited to introduce the Disk Space Add-On, a powerful new feature that gives WordPress Hosting users the flexibility to expand their storage capacity without upgrading their entire hosting plan.
This feature is designed to support growing sites with a seamless and scalable experience, keeping your clients’ websites running smoothly, always.
🧰 Disk Space Add-On Overview
You can now:
💾 Purchase extra storage in +25 GB increments for just $12/month per increment.
✉️ (Coming Soon): Receive proactive email alerts when disk usage nears limits.
➕ Add multiple increments and disable unused add-ons if available.
🛠️ Key Capabilities
- Add-On Management
- View current disk usage and add-ons per hosting instance.
- Add or disable Disk Space Add-Ons based on site requirements.
- Changes take effect immediately, with prorated billing.
Notifications (Coming Soon)
🟡 80% Usage Alert – Get notified before you hit your limit.
🔴 100% Usage Alert – Take immediate action to prevent service impact.
💡 Why It Matters
As websites grow, storage constraints are one of the top reasons for friction and dissatisfaction. This feature removes that bottleneck and helps:
- Prevent forced plan upgrades due to storage alone.
- Improve customer retention by offering scalable, affordable storage.
- Increase flexibility for agency owners managing multiple high-usage sites.
💸 Pricing & Availability
- $12/month per 25 GB add-on
- Add as many as you need!
improved
Template Library
Updated Template Library Settings Screen
The Settings screen in the Template Library has a new, easier-to-navigate UI.
✨ What’s New
- Cleaner, more intuitive layout
- Simplified navigation for quicker access to settings
- Improved usability to manage types, tags, and other options with ease
📌 What is default preview?
The preview that is the default view for your sub-accounts unless you have customised it for them

- Navigate to across all tabs
- Click on Default Preview for quick check of what the locations are seeing

new
Quizzes
Quizzes Section and Score Tier Control
🆕 What's New
The Quiz Results page just got a major upgrade to make section management smoother, smarter, and more flexible! These enhancements aim to give you greater control over how quizzes are structured and scored.
✨ Key Highlights
1. 📌 Section Visibility Panel:
- A new left-side panel in the Quiz Builder now displays all quiz sections for quick visibility and navigation.

2. 🔀 Reorder Sections with Ease:
- Drag and drop sections to restructure your quiz on the fly, no more rigid order constraints!

3. 🧩 Add Sections with Templates:
- Add new sections using pre-built templates to speed up quiz creation and ensure consistent formatting.

4. 👻 Hide or Delete Sections:
- Choose to hide sections from quiz takers or permanently delete them, now with just a click.

5. 🧠 Global Score Tiers + Normalised Range:
Score tiers are now configured at a global level, and all scoring must fall within a 0–100 range. This ensures consistency across all quizzes and improves comparability.

🛠️ How It Works
- The Section Visibility panellives on the left side of the Quiz Builder and reflects all current sections.
- Use the drag handlenext to each section name to reorder them instantly.
- Click “Add Section”to browse and select from a range of templates tailored for various use cases.
- Use the eye iconto hide/show any section, or thetrash iconto remove it permanently.
- Under the Configure Score Tiers, score tiers are now locked to a0–100 scale, ensuring standardised results.
📝 Notes
- These changes are available to all users with access to the Quiz Builder.
We’ve rolled out a major upgrade to Quizzes with fresh new features designed to give you more control, customisation, and creativity when building experiences. Whether you're crafting deep-dive personality assessments or rich multimedia quizzes, this update has you covered. 💡🧠
🆕 What’s New
1. 🎭 Individual Category Section for Personality-Type Quizzes
- You can now build personality-style quizzes based on the highest and lowest scoring categories. Perfect for assigning users a type, style, or persona based on their responses!

2. 📝 Upgraded to a Rich Text Editor
Format your quiz content like a pro! Add bold, italics, links, and more with our new rich text editing capabilities.

3. 🏷️ Custom Fields, Custom Values, Quiz Tags & Timestamp Tags
- Tag it your way! Add custom fields and dynamic values to personalise user journeys, segment quiz results, or show personalised content on the results page.

4. 🖼️ Image, 🎥 Video & CTA Text Support
- Bring your quizzes to life with embedded images and videos, and drive action with customizable CTA (Call-To-Action) text.

✨ Key Highlights
- Personality-type quizzes are now fully supported with the highest/lowest scoring categories
- Rich text editing enables better formatting and storytelling within quizzes
- Enhanced metadata and tagging tools for deeper automation and personalisation
- Multimedia support and CTAs allow for more engaging, conversion-focused quiz designs
⚙️ How It Works
- The Individual Category Sectionis available in the quiz builder and evaluates responses to determine category outcomes based on score weights.

- The Rich Text Editoris now the default across all question and result fields, just start typing and formatting!
- Use the new Custom Values Panelto add custom values, custom fields, quiz-level fields, and dynamic timestamp tags.
- Upload media directly to each question or result, and add CTA buttonswith your own messaging and links.
📝 Notes
- Rich text is supported across all the quizzes
- All new media uploads are automatically optimised for performance.
new
Forms
Surveys
Quizzes
Element & Slide Cloning
We’ve introduced cloning in the builder, making it easier to duplicate and reuse form elements and survey/quiz slides without rebuilding them from scratch.


✨ What’s New
You can now:
- 📋 Clone any form element including custom fields, text, and image blocks.
- 🖼️ Duplicate image elements without needing to re-upload.
- 📊 Clone entire slides in survey mode for faster multi-step form creation.
- ⚡ One-click cloning via a dedicated clone icon on each component or slide.
⚙️ How It Works
- Hover over the element or slide you want to duplicate.

- Click the Clone icon 📄🔁 on the top-right.
- A duplicate is created immediately below the original, retaining all settings and styles.
- Edit the cloned element or slide as needed.

💡 Why It Matters
- ⏱️ Speed– Reduce repetitive work by quickly duplicating elements or slides.
- 🎨 Consistency– Maintain styling and field settings across multiple sections.
- ⚙️ Efficiency– Focus on customizing instead of recreating from scratch.
- 📈 Scalability– Build complex forms and surveys faster by reusing existing structures.
📝 Notes
- Cloned elements retain all settings, styles, and validations.
- Slide cloning is only available in Surveys and Quizzes.
- Great for scaling complex forms or iterating faster in design.
new
improved
Payments
Smoother Payments with 3DS on NMI & Square 🎉
What’s new?
- Cards that require extra security checks (3D Secure) will now work smoothly with NMI and Square.
- This was already supported on Stripe and Custom Providers, and now we’re expanding coverage to more gateways.
How it works?
- Square: No setup needed - it just works once the address and contact fields are added by the customer during checkout.
- NMI: A quick one-time setup is required to enable 3DS:
- Enroll Payer Authentication 2.0 in your NMI account
- Confirm the service status is Active
- Generate a Checkout Public Key for 3DS in your NMI Merchant Portal, and add it to your Susanoo integration (see screenshot)
Once set up, whenever a card requires 3DS, your customers will automatically see a pop-up to verify and complete their payment.
Why it matter?
✅ Fewer failed card payments
✅ Fully compliant in regions where 3DS is mandatory
✅ Happier customers with a secure checkout experience
What’s next?
We’re expanding 3DS coverage across all providers, helping you stay globally compliant and maximize payment success rates.
Visuals
3DS flow on Square -

3DS flow on NMI -

Checkout Public key addition on NMI -

📥 Overview
We know that pricing transparency is key to building long-term trust and that unexpected fees, even small ones, can create friction. That’s why we’ve removed the
5% markup
that was previously applied to several Phone System-related charges.Starting now, you’ll be billed at
true passthrough
cost for these services with no extra markup
, no hidden line items, and no confusion. Best of all, Susanoo will cover the 5% Stripe processing fee ourselves
- so you don’t have to.📊 What’s Changing?
We’ve eliminated the 5% markup from the following categories:
Messaging
- SMS and MMS carrier fees
- A2P brand and campaign registration
- Group messaging users
Voice
- Verified Caller ID
- Voice Intelligence
- Transcription
- Amazon Polly (text-to-speech)
✅ This means:
- You now pay standard rate- with no added markup for Stripe processing
- Billing will reflect cleaner line itemswith no confusing extras
- Tax implications are removed for these passthrough fees, helping ensure compliance
🔍 Why This Matters
- 🤝 Improved transparency- pricing is now easier to explain and understand
- 💵 More competitive ratescompared to direct carrier pricing
- ⚖️ Better tax complianceby treating these fees as pure passthrough
- 🙌 You stay focused on growth, not invoice breakdowns
While Stripe still charges us processing fees,
we’ll be absorbing those costs
- so your price remains simple, predictable, and easier to manage.📈 What to Expect
- The change is already live no action needed from your side
- You'll see cleaner, simpler pricing
- The overall experience is now more aligned with our mission to deliver clarity and trust through every interaction
new
improved
Calendar
Auto Generated Slugs for Calendars
🧭 Overview
We’ve enhanced the calendar creation experience by introducing automatic slug generation. Now, when you create a new calendar, a unique slug is generated for you based on the calendar name — making setup faster and smoother.
🚀 What’s New?
✅ Auto-Slug Generation
- When you enter a calendar name while creating a calendar, a unique slug is automatically generated based on it.

✅ Uniqueness Ensured
- The system ensures that slugs remain unique — even if multiple calendars share the same name.
✅ Manual Edits Still Supported
- You can still update the slug manually if you prefer a custom one.
🗒️ Note :
- The slug is automatically generated based on the calendar name during calendar creation only. Updating the name later won’t overwrite the slug automatically.
🎯 Why This Matters
- This enhancement removes friction from the calendar creation process and reduces setup time. Get a unique slug instantly, without needing to check what’s available.
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