Changelog

Follow up on the latest improvements and updates.

RSS

See where your visitors come from at a glance - compare Paid vs Organic, track trends over time, and drill into specific days or channels.
🔍 What’s Inside
  • Channel Breakdown (Stacked Bars): Visualize daily traffic by Organic Search, Paid Search, Direct, Referral, Other.
  • Hover Tooltips
    : Get exact counts on hover (e.g., Paid Search: 233,390 on Jan 27).
  • Date Drilldown:
    Click any day to filter the dashboard to that date.
  • Consistent Color System
    : Clear, accessible colors across all channels for fast scanning.
⚙️ How to Use
  1. Go to Analytics → Traffic Source Analytics.
  2. Pick your date range.
  3. Hover bars to see per-channel counts.
  4. Click a bar to drill into that day.
  5. Use channel filters to focus on Paid, Organic, Direct, Referral, or Other.
📈 Why This Feature Matters
  • Attribute performance
    : Understand which channels drive results to optimize spend.
  • Spot trends fast
    : Daily view surfaces growth, drops, and seasonality.
  • Align teams
    : Shared, clean visuals for marketers and owners to make decisions together.
ab2b081b8ffe10c8b894ac3ac2c2c789 (1)
8d7ad942965d3d22056823d59662311d (1)
Go beyond country-level data! Now you can drill down into states and cities to see exactly where your traffic comes from.
🔍 What’s Inside
  • Geographic Dropdown: Switch between Country, State, and City views with a single dropdown.
  • Ranked Lists: View your top regions with traffic counts alongside the map.
  • Dynamic Heatmap: Interactive shading highlights high-traffic areas at any level.
  • Hover Tooltips: Hover over a state or city to see visitor counts instantly.
  • Total Visitor Count: Always visible and updates automatically as you change levels.
  • Dynamic Refresh: Map and list update in real-time when switching between country, state, or city.
⚙️ How to Use
  • Go to Analytics → Geographic Analytics.
  • Use the dropdown above the map to switch between Country, State, and City.
  • Hover on regions to view detailed visitor counts.
  • Check the ranked list for top-performing states or cities.
  • Apply insights to refine local and regional campaigns.
📈 Why This Feature Matters
  • Local Businesses
    : Identify top cities and focus efforts where demand is strongest.
  • Business Managers
    : Compare states and regions to tailor campaigns and allocate resources effectively.
  • Smarter Strategy
    : Pinpoint high-interest areas and double down on regional growth opportunities.
c7b7dd0b73be0dc111a0335e9045b9ac (1)
7a84bdd7b1b2d9974ddf7cc8c15db32e (1)
101df11bf16a34ec24cbd4ba08fdb5da (1)
🔔 What’s New?
We’re excited to introduce the Disk Space Add-On, a powerful new feature that gives WordPress Hosting users the flexibility to expand their storage capacity without upgrading their entire hosting plan.
This feature is designed to support growing sites with a seamless and scalable experience, keeping your clients’ websites running smoothly, always.
🧰 Disk Space Add-On Overview
You can now:
💾 Purchase extra storage in +25 GB increments for just $12/month per increment.
✉️ (Coming Soon): Receive proactive email alerts when disk usage nears limits.
➕ Add multiple increments and disable unused add-ons if available.
🛠️ Key Capabilities
  • Add-On Management
  • View current disk usage and add-ons per hosting instance.
  • Add or disable Disk Space Add-Ons based on site requirements.
  • Changes take effect immediately, with prorated billing.
Notifications (Coming Soon)
🟡 80% Usage Alert – Get notified before you hit your limit.
🔴 100% Usage Alert – Take immediate action to prevent service impact.
💡 Why It Matters
As websites grow, storage constraints are one of the top reasons for friction and dissatisfaction. This feature removes that bottleneck and helps:
  • Prevent forced plan upgrades due to storage alone.
  • Improve customer retention by offering scalable, affordable storage.
  • Increase flexibility for agency owners managing multiple high-usage sites.
💸 Pricing & Availability
  • $12/month per 25 GB add-on
  • Add as many as you need!
The Settings screen in the Template Library has a new, easier-to-navigate UI.
✨ What’s New
  • Cleaner, more intuitive layout
  • Simplified navigation for quicker access to settings
  • Improved usability to manage types, tags, and other options with ease
📌 What is default preview?
The preview that is the default view for your sub-accounts unless you have customised it for them
9e5776bbe2c8f9b5512666e00c692cd2
  • Navigate to across all tabs
  • Click on Default Preview for quick check of what the locations are seeing
9587db36c5c11c64c57d76f97b97a0cc
🆕 What's New
The Quiz Results page just got a major upgrade to make section management smoother, smarter, and more flexible! These enhancements aim to give you greater control over how quizzes are structured and scored.
✨ Key Highlights
1. 📌 Section Visibility Panel:
  • A new left-side panel in the Quiz Builder now displays all quiz sections for quick visibility and navigation.
240e0500830c1cef06783497fc051a02
2. 🔀 Reorder Sections with Ease:
  • Drag and drop sections to restructure your quiz on the fly, no more rigid order constraints!
bf004ad72dcdda0102ecd4e5476991c7
3. 🧩 Add Sections with Templates:
  • Add new sections using pre-built templates to speed up quiz creation and ensure consistent formatting.
fe6dba590c5a4a668d02b84767e7714e
4. 👻 Hide or Delete Sections:
  • Choose to hide sections from quiz takers or permanently delete them, now with just a click.
bf004ad72dcdda0102ecd4e5476991c7 (1)
5. 🧠 Global Score Tiers + Normalised Range:
Score tiers are now configured at a global level, and all scoring must fall within a 0–100 range. This ensures consistency across all quizzes and improves comparability.
5bbed7da634e9158e99618856496a37a
🛠️ How It Works
  • The
    Section Visibility panel
    lives on the left side of the Quiz Builder and reflects all current sections.
  • Use the
    drag handle
    next to each section name to reorder them instantly.
  • Click “
    Add Section”
    to browse and select from a range of templates tailored for various use cases.
  • Use the
    eye icon
    to hide/show any section, or the
    trash icon
    to remove it permanently.
  • Under the
    Configure Score Tiers
    , score tiers are now locked to a
    0–100 scale
    , ensuring standardised results.
📝 Notes
  • These changes are available to all users with access to the Quiz Builder.
We’ve rolled out a major upgrade to Quizzes with fresh new features designed to give you more control, customisation, and creativity when building experiences. Whether you're crafting deep-dive personality assessments or rich multimedia quizzes, this update has you covered. 💡🧠
🆕 What’s New
1. 🎭 Individual Category Section for Personality-Type Quizzes
  • You can now build personality-style quizzes based on the highest and lowest scoring categories. Perfect for assigning users a type, style, or persona based on their responses!
bace1585fad5f6a6b791eadfb64088da
2. 📝 Upgraded to a Rich Text Editor
Format your quiz content like a pro! Add bold, italics, links, and more with our new rich text editing capabilities.
75630cd4ab369b7035778bdd848d4e35
3. 🏷️ Custom Fields, Custom Values, Quiz Tags & Timestamp Tags
  • Tag it your way! Add custom fields and dynamic values to personalise user journeys, segment quiz results, or show personalised content on the results page.
78b19c07fd2b1d35e8e7312e17e62af3
4. 🖼️ Image, 🎥 Video & CTA Text Support
  • Bring your quizzes to life with embedded images and videos, and drive action with customizable CTA (Call-To-Action) text.
5f2ed19d8112f7833b4cb9a2ec3b4921
✨ Key Highlights
  • Personality-type quizzes are now fully supported with the highest/lowest scoring categories
  • Rich text editing enables better formatting and storytelling within quizzes
  • Enhanced metadata and tagging tools for deeper automation and personalisation
  • Multimedia support and CTAs allow for more engaging, conversion-focused quiz designs
⚙️ How It Works
  • The
    Individual Category Section
    is available in the quiz builder and evaluates responses to determine category outcomes based on score weights.
20c5682173a1af574deb4a38d4df7884 (1)
  • The
    Rich Text Editor
    is now the default across all question and result fields, just start typing and formatting!
  • Use the new
    Custom Values Panel
    to add custom values, custom fields, quiz-level fields, and dynamic timestamp tags.
  • Upload media directly to each question or result, and add
    CTA buttons
    with your own messaging and links.
📝 Notes
  • Rich text is supported across all the quizzes
  • All new media uploads are automatically optimised for performance.

new

Forms

Surveys

Quizzes

Element & Slide Cloning

We’ve introduced cloning in the builder, making it easier to duplicate and reuse form elements and survey/quiz slides without rebuilding them from scratch.
10ddc0b558ae91c541117b74edfef252
d5c86b73d6c9a2ba1e95437bafc0cfba
✨ What’s New
You can now:
  • 📋 Clone any form element including custom fields, text, and image blocks.
  • 🖼️ Duplicate image elements without needing to re-upload.
  • 📊 Clone entire slides in survey mode for faster multi-step form creation.
  • ⚡ One-click cloning via a dedicated clone icon on each component or slide.
⚙️ How It Works
  1. Hover over the element or slide you want to duplicate.
dd1f9ac179828b690123c3f760dc3f78
  1. Click the Clone icon 📄🔁 on the top-right.
  2. A duplicate is created immediately below the original, retaining all settings and styles.
  3. Edit the cloned element or slide as needed.
65dfc2df89f02ddd9b950a47e63d325e
💡 Why It Matters
  • ⏱️
    Speed
    – Reduce repetitive work by quickly duplicating elements or slides.
  • 🎨
    Consistency
    – Maintain styling and field settings across multiple sections.
  • ⚙️
    Efficiency
    – Focus on customizing instead of recreating from scratch.
  • 📈
    Scalability
    – Build complex forms and surveys faster by reusing existing structures.
📝 Notes
  • Cloned elements retain all settings, styles, and validations.
  • Slide cloning is only available in Surveys and Quizzes.
  • Great for scaling complex forms or iterating faster in design.
What’s new?
  • Cards that require extra security checks (3D Secure) will now work smoothly with NMI and Square.
  • This was already supported on Stripe and Custom Providers, and now we’re expanding coverage to more gateways.
How it works?
  • Square
    : No setup needed - it just works once the address and contact fields are added by the customer during checkout.
  • NMI
    : A quick one-time setup is required to enable 3DS:
  1. Enroll Payer Authentication 2.0 in your NMI account
  2. Confirm the service status is Active
  3. Generate a Checkout Public Key for 3DS in your NMI Merchant Portal, and add it to your Susanoo integration (see screenshot)
Once set up, whenever a card requires 3DS, your customers will automatically see a pop-up to verify and complete their payment.
Why it matter?
✅ Fewer failed card payments
✅ Fully compliant in regions where 3DS is mandatory
✅ Happier customers with a secure checkout experience
What’s next?
We’re expanding 3DS coverage across all providers, helping you stay globally compliant and maximize payment success rates.
Visuals
3DS flow on Square -
6fdb8065df3cadcc8c4373d790ee6f1c
3DS flow on NMI -
6eb7b7a6084de3704bdda1213839e2ba
Checkout Public key addition on NMI -
7d2f5a4de144a5c678694107861a0a0b
📥 Overview
We know that pricing transparency is key to building long-term trust and that unexpected fees, even small ones, can create friction. That’s why we’ve removed the
5% markup
that was previously applied to several Phone System-related charges.
Starting now, you’ll be billed at
true passthrough
cost for these services with
no extra markup
, no hidden line items, and no confusion. Best of all,
Susanoo will cover the 5% Stripe processing fee ourselves
- so you don’t have to.
📊 What’s Changing?
We’ve eliminated the 5% markup from the following categories:
Messaging
  • SMS and MMS carrier fees
  • A2P brand and campaign registration
  • Group messaging users
Voice
  • Verified Caller ID
  • Voice Intelligence
  • Transcription
  • Amazon Polly (text-to-speech)
✅ This means:
  • You now pay
    standard rate
    - with no added markup for Stripe processing
  • Billing will reflect
    cleaner line items
    with no confusing extras
  • Tax implications are removed for these passthrough fees, helping ensure compliance
🔍 Why This Matters
  • 🤝 Improved transparency
    - pricing is now easier to explain and understand
  • 💵 More competitive rates
    compared to direct carrier pricing
  • ⚖️ Better tax compliance
    by treating these fees as pure passthrough
  • 🙌 You stay focused on growth
    , not invoice breakdowns
While Stripe still charges us processing fees,
we’ll be absorbing those costs
- so your price remains simple, predictable, and easier to manage.
📈 What to Expect
  • The change is already live no action needed from your side
  • You'll see cleaner, simpler pricing
  • The overall experience is now more aligned with our mission to deliver clarity and trust through every interaction
🧭 Overview
We’ve enhanced the calendar creation experience by introducing automatic slug generation. Now, when you create a new calendar, a unique slug is generated for you based on the calendar name — making setup faster and smoother.
🚀 What’s New?
✅ Auto-Slug Generation
  • When you enter a calendar name while creating a calendar, a unique slug is automatically generated based on it.
abfdca8f6e0514cdaa20a7ea20d18cb9
✅ Uniqueness Ensured
  • The system ensures that slugs remain unique — even if multiple calendars share the same name.
✅ Manual Edits Still Supported
  • You can still update the slug manually if you prefer a custom one.
🗒️ Note :
  • The slug is automatically generated based on the calendar name during calendar creation only. Updating the name later won’t overwrite the slug automatically.
🎯 Why This Matters
  • This enhancement removes friction from the calendar creation process and reduces setup time. Get a unique slug instantly, without needing to check what’s available.
Load More