We’ve upgraded the Form, Survey, and Quiz editors to give you more control, flexibility, and polish across devices. You’ll now see improved styling tools and responsive settings.

Your forms, surveys or quizzes now adapt smarter to different devices with mobile-friendly text and layout controls. These changes help you create a more consistent and responsive experience without any extra effort.

1) Finish a call

2) Pick one disposition

3) Workflows fire immediately when the chosen disposition matches your automation rules

1) Go to Settings -> Phone System -> Voice -> Call Dispositions

2) Review the defaults and add or edit up to 10 dispositions total

3) In Workflows, use the Custom Disposition filter to define follow-ups

PS: Mobile app support for Dispositions is coming in a few weeks

We’re introducing a brand new way to record and showcase customer feedback collected outside of integrated review platforms.

Once enabled, you’ll find it inside Reputation → Reviews → Add Reviews.

Easily submit customer reviews that were collected offline or through channels we don’t directly integrate with. You can now enter:

This allows you to consolidate all your feedback — both collected and manual — in one unified view.

Import multiple reviews at once using our new CSV uploader.

Upload reviews with:

Includes:

Manual reviews now appear directly inside your Reputation → Reviews list, alongside Google and other sourced reviews. New capabilities include:

These manually added reviews can now also appear inside your Review Widgets, making it easy to display all your best feedback — regardless of where it came from.

You can:

Businesses can now access significantly more detailed, consistent, and reliable CSV exports across Transactions, Orders, and Subscriptions. These upgrades improve accounting accuracy, tax reporting, reconciliation workflows, and downstream data processing.

This release introduces a major revamp to all three payment-related CSV exports — ensuring accurate subtotal calculations, precise tax breakdowns, and

All exports now include:

Businesses can rely on:

(Prevents reporting errors in Excel → SUM, COUNT, pivots, etc.)

This update enables:

We plan to continue improving financial reporting with Export performance improvements for large data sets

You can now automate Do Not Disturb settings for inbound communications, not just outbound. This addresses a common pain point where incoming spam calls were creating junk contacts and false opportunities with no way to filter them through automation.

Add the Contact DND trigger or Enable/Disable DND action, set direction to Inbound, and configure your DND preferences. Results appear on the contact's DND tab.

Existing configurations remain unchanged—all current DND triggers and actions default to Outbound.

Businesses can now download monthly Wallet Usage Receipts or Tax Invoices directly from the Billing UI — starting from January 2024.

Full monthly billing history

No more gaps — every month now has a downloadable billing document.

You can now send multiple invoices at once via email, making monthly financial communication faster and more efficient.

Improved Invoice Performance

Major backend optimizations ensure:

Go to:

Billing → Wallet & Transactions → Monthly Wallet Receipt/Invoice

This update gives businesses clearer financial records, easier reporting, and consistent documentation for every billing month.

Managing multiple brands or client accounts just got easier!

You can now upload and assign different watermarks for each social account, so every post carries the right brand identity automatically.

Go to Marketing → Social Planner → Settings → Watermark

If you haven’t added a watermark yet, you’ll see an “Add Watermark” nudge prompting you to create one. And if you already had watermark assigned than your existing single watermark will automatically appear in the list view as “All Socials”. You can choose to edit this setup and assign specific watermarks to each account later.

Analytics for Threads and Bluesky are now fully supported, giving visibility into two fast-growing platforms directly inside Social Planner.

You can now preview your blog posts exactly as they will appear when published, including custom HTML, CSS, JS, embeds, and widgets. Plus, every blog post now comes with a public sharable preview link in draft state, making collaboration smoother than ever.

More accurate final rendering and easier review experience

This enhanced preview experience helps you:

We are thrilled to announce our new web templates, designed to elevate your marketing efforts. Whether building a website, creating a sales funnel, or sending email campaigns, our versatile and user-friendly templates have you covered. Fully customizable and professional, they streamline your workflow, saving you time and letting you focus on engaging your audience and driving results.

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Financial - 1

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Marketing Agency - 1

Medical - 1

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Medical - 2

Other - 2

Real Estate - 2

Restaurant and Bar - 2

Travel & Hospitality - 2

Automotive - 2

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Health & Wellness - 1

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Health & Wellness - Yoga Class

Home Services - Construction Framing Company

Insurance - Life Insurance Plans

Legal - Property Attorney

Marketing Agency - Influencer Marketing